Unirider Sales Terms and Conditions

About us
Stagecoach UK Bus is one of Britain’s largest bus operators. Running over 7000 buses and coaches we provide comprehensive networks in many cities, towns and rural areas.

The Stagecoach fleet is one of the most modern in Britain and runs entirely on ultra low sulphur diesel. Our ‘lo-liner’ buses feature step-free entrances, room for buggies and wheelchairs.

Unirider offers superb value for money and flexible travel within your local Stagecoach network. With a range of purchase options it provides the opportunity to plan your finances by paying for all your Stagecoach bus travel in one easy payment, while you relax in the knowledge that you don’t have to find spare change every day and can travel on your local Stagecoach network at any time at no additional cost.

Copyright and Trade Marks
This site contains copyright and trademark material belonging to Stagecoach UK Bus and its wholly owned subsidiary companies. You have authority to use the site only as is reasonably required for your own use in connection with the online purchasing of tickets.

Disclaimer
The products and prices detailed within this site are for a selected ticket range only. Full details for each product are included in the terms and conditions of sale for each individual company.

Your enquiry provides us with only limited information and therefore no guarantee can be given that the ticket sold by this site is the most suitable for your purposes. Please note that alternative ticket types and fares to those sold via this site will be available through our normal sales outlets and on vehicle as appropriate. For further information please contact your local Stagecoach company.

Stagecoach UK Bus reserve the right to remove customers from its online sales environment.

Despatch/Receipt of Tickets
Standard delivery (by first class post in the UK and airmail overseas) is free of charge.

We will endevour to post your tickets to you within three working days of receipt of your order after which timescales cannot be guaranteed. UK 1st class standard should arrive next working day. For overseas deliveries, please allow up to 5 days for delivery.

On receipt of your tickets please ensure that all details are correct. Stagecoach UK Bus make every effort to ensure we handle your request effectively and efficiently, however should your ticket details be incorrect in any way, then please contact us using the contact details relevant to your area which can be found on the homepage of this site.

Security of your payment
We have taken many steps to ensure the security of your payment transaction, including adopting appropriate Industry Standards. In addition Stagecoach use WorldPay, a reputable payment processing provider and wholly owned subsidiary of the Royal Bank of Scotland Group. More details can be found by visiting the WorldPay web site.

Refund Policy
Refunds will be considered upon written request and surrender of the Unirider ticket. These will be paid pro-rata to the cost of the original purchase against number of days of validity left on the ticket at the date the ticket is surrendered.

Privacy
Stagecoach UK Bus takes your privacy very seriously. We only collect information we need to provide the service you've requested. It is not our policy to provide any other organisation with your details or information provided to us via our website, unless required by law and we will never provide your e-mail address to anyone and only hold e-mail addresses for specific reasons.

Stagecoach use your email address to provide you with information about promotions and services we think may be of interest to you, however you can choose not to receive such notices.

Contact us
We hope you find this site useful, should you have any comments or suggestions please contact your local company who’s details can be found below.

Stagecoach general enquiries -
support@sales.stagecoachbus.com

Ecommerce Sales
Stagecoach Group PLC.
10 Dunkeld Road
Perth
Scotland
PH1 5TW
UK


Stagecoach Manchester, covers tickets sold for Manchester
sales.manchester@stagecoachbus.com
0161 273 3377

Stagecoach North East, covers tickets sold for the following locations -
Services operating in Tyne & Wear and Castle Morpeth.
Lost, stolen, or defaced tickets cannot be replaced.

Refunds on returned tickets subject to 5 admin charge for term tickets and 10 for annual tickets

sales.northeast@stagecoachbus.com
0191 567 5251

Stagecoach North West, covers tickets sold for the following locations -
Lancaster
Must be shown with student Photo id card, e.g. NUS. Unirider only valid for students attending Lancaster University or St Martins College.

sales.northwest@stagecoachbus.com
01772 255750


sales.eastscotland@stagecoachbus.com
01383 511911

Stagecoach South Midlands, covers tickets sold for the following locations -
Coventry, Leamington and Warwick

sales.oxford@stagecoachbus.com
01865 718470







sales.eastscotland@stagecoachbus.com
01383 511911

All Stagecoach bus services for your chosen area within the valid dates shown.
sales.southeast@stagecoachbus.com
08702 433711


sales.westscotland@stagecoachbus.com
01292 613700

All Stagecoach bus services for your chosen area within the valid dates shown.

sales.southeast@stagecoachbus.com
0845 121 0180

STUDENTS WISHING TO PURCHASE A UNIRIDER TICKET MUST BE IN POSSESSION OF ONE OF THE FOLLOWING CARDS.UNIVERSITY OF SHEFFIELD U-CARD OR SHEFFIELD HALLAM UNIVERSITY SHU CARD. THE CARD MUST BE VALID AND BEAR A PHOTOGRAPH OF THE HOLDER.

WHEN USING THE TRAM THE CARD MUST BE PRESENTED TO THE CONDUCTOR WITH THE UNIRIDER TICKET. BOTH TICKET AND CARD MUST DISPLAY THE SAME NAME.

UNIRIDER TICKET HOLDERS MAY ALSO PURCHASE A TRAVEL ADDA TICKET ON FIRST BUSES IN SHEFFIELD ? A FLAT FARE OF 80P FOR SINGLE JOURNEYS.
UNIRIDER TICKET HOLDERS MAY TRAVEL FOR FREE ON MANY STAGECOACH EAST MIDLANDS BUS SERVICES.

enquiries@supertram.com
0114 2728282

Stagecoach